Refund and cancellation policy

Refund and cancellation policy

We have a friendly return policy whereby we refund for products which are damaged, broken, have manufacturing defects, wrong size or does not match with photo/description as given on our website www.maharajacrafts.com.

Refund procedure :

The customer/buyer has to get back to customer care through info@maharajacrafts.com within 24 hours of receipt of damaged goods or goods not meeting description. We shall then log a dispute and initiate a process of resolution between the artisan/designer/manufacturer and the customer. Customer will have to send an image of product on email in case he/she is claiming that the product is damaged or not meeting description. The return shipping to seller for the product will be borne by the customer.
 
*Legal disputes Subject to Pune Jurisdiction only