FAQs

Frequently Asked Questions :

India is a home to some of the most colorful and exquisite handmade items. Maharaja Crafts tries to bring the best of traditional indian handicrafts and handloom items to your home.

The founders Poonam and Pooja are extremely passionate about art and crafts. Each items displayed is carefully chosen and scrutinized for quality. The items are bought from artisans all over India.

Here we have tried to anwer few of your frequently asked questions :

  1. Do you ship Internationally?
    Yes we ship to all countries having diplomatic relations with India.
  2. Is Shipping free? Or is it charged extra?
    Shipping charges are extra as per the product and country to be shipped. However we ensure that the lowest shipping charges are applied to the product. They also vary as per the number of days required for shipping.
  3. Do I need any paperwork? 
    Absolutely not. All the items will be delivered at your doorstep without any hassles. We will take care of the entire process. You will get delivery status online at regular intervals.
  4. Since the items are shipped from India, will I have to get my consignment cleared from Customs
           It might be required at some places but if so we shall infom you accordingly.
      5.  What are the shipping times? How soon can I expect delivery, if I place my order today?
           Delivery can be expected within 7 to 15 days . All orders are shiped within 72 hours of order of receipts.
 
      6. Are the shipments insured?
          Yes, claims are provided incase of damage or loss of items.
 
          For further shipping and returns related information you may please visit our page Shipping & Return Policies.
 
           Product related questions :  
  1. I am interested in a few of your Sold Items. How can I order them?
    Please note all the items are subject to availability. Items marked as sold are no longer in stock. However, you are welcome to email us with the item codes of your interest and we will revert to you in case similar pieces  or the closest matching item can be made available.
  2. Are these items one of a kind? Can I order for more than 1 piece?
    Most items are not available in multiple quantities. You can email us at info@maharajacrafts.com and specify your requirement. We will try to provide you the best solution possible.
  3. Are prices listed in US Dollars?
    Yes you can choose the currency you would like to view the items in.
  4. Can I pay in any currency other than US Dollars?
    Yes, we accept all currencies. For offline payments (by Checks/Money Orders), please pay the equivalent amount, after converting the value in US Dollars to your local currency. If you are paying by Credit Card, your card will automatically be charged in your local currency.
  5. Do you share my contact information with any third person?
    Absolutely not. We hate spam too. Privacy of our customers is extremely important to us.